Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on Aug 1, 202556,438
Why can't I join or claim rewards from a campaign?
Updated on Aug 8, 20256,109
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,193
How do I create passkeys? (app)
Updated on Jul 22, 20259,563
How do I use a physical security key to protect my account?
Updated on May 8, 20259,010
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,145
How do I link an authenticator app?
Updated on Aug 15, 202514,081
Why hasn't my deposit been credited?
Updated on Aug 13, 202512,700
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,193
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,289
FAQ
View more