FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Sep 9, 20256,248
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202514,559
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Sep 2, 202513,025
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Sep 8, 202518,839
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Sep 29, 20255,362
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Sep 10, 2025855
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Sep 22, 20252,305

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