- How do I verify an individual account?Published on 25 Sept 2023Updated on 12 Jan 202630,359
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 9 Jan 20266,002
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 15 Oct 202513
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 17 Nov 20254,078
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 Nov 202514,030
- How do I change my phone number?Published on 7 Sept 2023Updated on 3 Nov 2025
- How do I update my email?Published on 6 Sept 2023Updated on 15 Oct 20251
- How do I change my email?Published on 6 Sept 2023Updated on 17 Nov 20253,949
- Why did my identity verification fail?Published on 5 Sept 2023Updated on 17 Nov 202511,425
- How do I submit my proof of address (POA)?Published on 5 Sept 2023Updated on 17 Nov 2025836
- How long does it take to complete my identity verification?Published on 5 Sept 2023Updated on 17 Nov 20256,574
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 23 Jan 202613,462
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202515,627
- What is sub-account?Published on 22 Aug 2023Updated on 26 Jan 20261,789
- Why is my account frozen and how do I unfreeze it?Published on 22 Aug 2023Updated on 15 Jan 202623,222
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